Case Study

Clinician-Facing Clinical Media Capture Solution

Secure, clinician-first media capture that integrates seamlessly with NHS systems and enhances patient care

Overview

The NHS England and Five of its trust working under the same umbrella were seeking a digital enhancement in the creation of a Clinician-Facing Clinical Media Capture Solution to allow healthcare professionals to capture, store, and share patient-related media securely. VE3 solution was designed to enhance clinical workflows, improve collaboration, and ensure data security while integrating seamlessly with existing NHS systems.

Overview of Requirements

Seamless EPR Integration

The solution needed to integrate seamlessly with Cerner Millennium and other NHS-approved Electronic Patient Record (EPR) systems, leveraging VE3’s enterprise platforms to ensure smooth interoperability and uninterrupted clinical workflows.

Secure Real-Time Media Sharing

Clinicians required the ability to securely share patient-related media with colleagues in real time, enabling faster consultations, improved collaboration, and better clinical decision-making.

Trust-Issued Device Compatibility

The platform had to be fully accessible on Trust-issued devices, ensuring no media was stored locally while maintaining consistent performance and compatibility across approved device types.

Regulatory Compliance & Cybersecurity

Full compliance with GDPR, the NHS Data Security and Protection Toolkit (DSPT), and Cyber Essentials Plus was essential to meet stringent NHS data protection and cybersecurity requirements.

Centralised & Standardised Media Repository

A centralised storage solution was required to provide consistent, secure access to clinical media across multiple NHS Trusts, supporting standardisation and governance.

Clinicians needed the ability to capture images, videos, and audio within a secure digital workspace, ensuring all media was created, stored, and managed in a controlled and compliant environment.

Key Challenges

Data Security & Compliance

  • Ensuring strict compliance with NHS DSPT, GDPR, and Cyber Essentials Plus Cybersecurity - VE3.
  • Preventing unauthorized access to sensitive patient-related media.
  • Maintaining secure storage and transfer of media across NHS systems.

System Integration & Workflow Efficiency

  • Achieving seamless integration with Cerner Millennium and NHS IT infrastructure.
  • Ensuring real-time media access without causing workflow delays.
  • Reducing administrative burden while maintaining compliance.

Clinician Adoption & Training

  • Encouraging widespread adoption across all NHS Trusts.
  • Ensuring clinicians are comfortable with new workflows.
  • Providing comprehensive training to facilitate ease of use.

Outcomes

Data Security & Compliance -
  • Using AES-256 encryption, multi-factor authentication (MFA), and audit trails ensured a highly secure environment.
  • Role-based access controls (RBAC) was a incorporated, this could help limit media access to authorized personnel, reducing breach risks across the board.
  • Ensuring the system carried out regular compliance checks and automated security updates would help enhance long-term data protection overall.
System Integration & Workflow Efficiency -
  • We used FHIR and HL7 interoperability standards which would help in facilitating a smooth EPR integration.
  • Automated real-time synchronization ensured captured media would be instantly available in-patient records.
  • When designing the solution, keeping manual input to minimum was greatly considered, allowing for clinical workloads to be reduced .
Clinician Adoption & Training
  • A user-friendly interface with intuitive workflows was put in place to minimize the learning curve for all clinicians.
  • VE3 establish Structured training programs, workshops, and technical support throughout a projects life span to ensure high, quality adoption rates.
  • The team will always ask for continuous feedback to ensure the system improvements keep the solution aligned with clinician needs.

Conclusion

In conclusion the Clinician-Facing Clinical Media Capture Solution that VE3 created will provide a secure, efficient, and collaborative platform for healthcare professionals. By ensuring compliance, seamless integration, and clinician-friendly design, NHS England and the five trusts can enhance patient care, improve documentation accuracy, and facilitate better medical decision-making when, embracing this forwarding thinking digital solution. Needing help with your Digital Transformation? Connect with the team at VE3 were we would love to assist you further.

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